Authorized Sub-Processors for JazzHR Software

Effective as of
April 1st, 2023

Introduction

This article communicates the current list of companies who are authorized to process personal data for the JazzHR software. These companies are known as sub-processors. JazzHR performs due diligence on the technical and organizational security measures of all sub-processors, and requires each to commit to obligations regarding their security controls and applicable regulations for the protection of personal data.

Current List of JazzHR Sub-Processors

The table below shows information for each sub-processor, including the company’s address, description of services provided and the lawful transfer mechanism.

Subprocessor

Location

Lawful Transfer Mechanism

Sub-processing Services Provided

Amazon Web Services Inc.

USA

Standard Contractual Clauses

Used for Cloud Data Warehousing services for all Jobvite applications. Hosting facilities will be located in AWS US.

Fivetran, Inc.

USA

Standard Contractual Clauses

Used to connect data to data warehouse for in application reporting.

Salesforce.com Inc.

USA

Standard Contractual Clauses

Used to provide Slack support and service desk functionality

Atlassian Inc.

USA, Australia

Standard Contractual Clauses

Used to track application bugs and project manage improvements

Hireability, LLC

USA

Standard Contractual Clauses

Used to make resumes into computer text readable format.

Dropbox, Inc.

USA

Standard Contractual Clauses

Used to provide Hellosign e-signature functionality

Sendgrid, Inc.

USA

Standard Contractual Clauses

Used to support in application email functionality

AC PM, LLC

USA

Standard Contractual Clauses

Used to support in application email functionality

Google LLC

USA

Standard Contractual Clauses

Used to receive customer support tickets provided via email

NewRelic, Inc.

USA

Standard Contractual Clauses

Used to enable application logging

Pendo.io, Inc.

USA

Standard Contractual Clauses

Used to monitor and analyze JazzHR application performance and interactions

Domo, Inc,

USA

Standard Contractual Clauses

Used to provide reporting functionality in JazzHR application

Smartlook.com, s.r.o.

EU

EU Company

Used to monitor and analyze JazzHR application performance and interactions

Sisense Ltd.

USA

Standard Contractual Clauses

Used to provide reporting functionality in JazzHR application

Calendly LLC

USA

Standard Contractual Clauses

Used to provide calendar integration functionality

 

JazzHR Affiliates

JazzHR may utilize the services of affiliated entities in the provision of the services. JazzHR and affiliated companies are wholly owned subsidiaries of Employ, Inc.

Subprocessor

Location

Related Product Family

Lawful Transfer Mechanism

Canvas Talent, Inc.

Canada, USA

Intelligent Messaging

Standard Contractual Clauses

Jobvite India Private Limited

Canada, USA

All

Standard Contractual Clauses

NxtThing RPO, LLC

Canada, USA

NxtThing RPO Services

Standard Contractual Clauses

 

Updates

JazzHR will notify customers in advance of any changes to sub-processors using this article by providing email notice to the JazzHR administrator contact. Customer may provide reasonable objection to JazzHR by email to privacy@JazzHR.com in accordance with the Agreement between JazzHR and Customer. Last updated: June 30, 2021

To see archived versions of JazzHR’s Authorized Sub-processors, click here.

If you have any questions regarding JazzHR, the practices of this site or software, or your dealings with us, please feel free to email us at legal@jazzhr.com.