Fixing Broken Hiring Processes
Before automating their recruiting with JazzHR, SCB used a combination of Hubspot and Google Docs to track individual candidate progress and store candidate notes. When recruiting supervisor Lauren Dockendorf joined the company in 2017, she found the process to be scattered and overly manual. The hiring team had to post jobs to individual boards, communicate with candidates over email and coordinate with hiring managers in an inefficient manner.
Looping hiring managers into candidate communication was difficult and time-consuming. As a result, many internal stakeholders simply left hiring responsibilities to Lauren, who had little time to devote to each applicant. These bottlenecks left SCB unable to reach and attract qualified candidates.