Mindy Honcoop joined the Spiceworks team as the Senior Manager of People Operations in 2018. The company was acquired in August 2019 by New York-based marketing firm Ziff Davis B2B. Mindy now serves as the Executive Director of People at Spiceworks Ziff Davis.
When Mindy arrived at Spiceworks, the company had a history of building out teams to solve problems — and its size had grown to about 300 employees as a result. But leadership was struggling “to simplify and align systems and processes” and wanted to embrace automation tools in their recruitment process.
Spiceworks took a holistic view of the infrastructure throughout its hiring funnel. Mindy began by tackling the candidate and employee experience. “My job was to look at the roadmap of an employee from A through Z,” Mindy says. She ultimately devised a “systems heatmap” that highlighted points of integration across their HR tech stack.
Mindy quickly noticed that they “were not integrated — at all. We had systems that were very siloed and could not connect with each other. At the time, we did a lot of manual work and had a lot of spreadsheets in emails that were floating around from one person to the next.” Mindy’s team realized they needed to prioritize systems quality over quantity and adopt a more sophisticated and streamlined solution.