The Channel Company’s entire HR function is a team of one. During heavy hiring cycles, which can occur at any time of the year, they can spend up to 90 percent of their time in the applicant tracking system. The company was becoming increasingly frustrated with their overly complicated previous solution. Even the simplest tasks, such as contacting candidates, took several steps to accomplish. The system not only made the work more cumbersome, but it also impeded the entire hiring process. Rather than optimizing recruitment workflows, the previous ATS slowed things down, leading to extreme frustration. The software was wasting time, eating up precious hours of the day and providing little benefit in return. It slowed down internal processes as well as external engagement with candidates.