TrustHCS employs some of the most reputable medical coders in the country and do so with an entirely remote staff. With employees located across the country, it was proving difficult for HR Director, Danielle Richmond, to organize and manage their remote hiring process. In any given day, resumes would arrive in many formats and from hiring managers with individual needs and preferences.
Without a centralized hiring location, Danielle and her team were finding it challenging to quickly respond to candidate inquiries and shepherd them through the hiring stages. This delay was affecting their ability to reel in the quality candidates they needed to meet client demands. As time went on, Danielle and her hiring team realized their process was not sustainable. They needed a recruiting partner that supported their remote hiring style while helping to organize and streamline tasks.