Fairfax Radiology Centers Makes Healthcare Hiring Easier with JazzHR

Fairfax Radiology Centers provides diagnostic radiology services across multiple locations throughout Northern Virginia. In a competitive healthcare labor market, its recruiting team is responsible for attracting specialized talent across clinical, technical, and patient-facing roles.

For Recruitment Manager Theresa Mazzaro, creating a better hiring process meant improving both sides of the experience: making it easier for candidates to apply and easier for recruiters to identify qualified talent quickly.

Customer Snapshot

• Locations: 20 outpatient imaging centers throughout Northern Virginia
• Employees: 719
• Hiring team: 42 hiring managers
• Previous process: Used an ATS that felt cumbersome, difficult to navigate, and was a lot of manual work creating friction
• Features needed: Custom workflows, role-specific questionnaires, automated communications and integrations with tools

Before JazzHR, Fairfax Radiology Centers was using an applicant tracking system that felt cumbersome and difficult to navigate. The process required too much manual work from the recruiting team and created friction for candidates.

That friction showed up in the data. Before implementing JazzHR, the team averaged about four applicants per requisition, and only about half of those applicants were qualified.

In healthcare hiring, where talent pools are already tight, every extra step can put qualified candidates at risk. Theresa knew her team needed a system that could support a more modern, candidate-friendly process without adding complexity for recruiters.

Fairfax Radiology Centers moved to JazzHR and partnered with a Dedicated Account Manager to build a hiring process around the way their team actually works.

With JazzHR, Theresa was able to create a mobile-optimized application that does not require candidates to create a login or password. That was especially important for reaching applicants where they already are: on their phones.

The team also built custom workflows, role-specific questionnaires, automated communications, and integrations with tools that support a more efficient hiring process. JazzHR’s integration options allowed Fairfax Radiology Centers to connect with ADP, Hireflix, texting tools, and other recruiting technologies that help the team work smarter while keeping the candidate experience personal.

A Better Way to Identify Qualified Candidates

Rather than chasing application volume alone, Fairfax Radiology Centers uses JazzHR to improve quality at the top of the funnel.

During intake sessions, recruiters work with hiring managers to define the qualifications that matter most for each role. Then, the team uses customized questionnaires in JazzHR to help identify candidates who meet those requirements before moving them forward.

For qualified candidates, the team can quickly trigger next steps, including personalized video interviews through Hireflix. This helps recruiters keep the process moving while still creating a thoughtful, human experience.

The result is a hiring process that is easier for candidates, more efficient for recruiters, and better aligned with what hiring managers need.

Six months after implementing JazzHR, Fairfax Radiology Centers has seen measurable improvements in both applicant volume and quality.

Before JazzHR, the team averaged about four applicants per requisition, with roughly 50% qualified. Today, Fairfax Radiology Centers sees an average of 12–14 applicants per requisition, with about 80% identified as qualified through its screening tools and process. The team is also hearing the difference directly from new hires.

We just implemented JazzHR, and already our new hires are telling us via our new hire survey how easy the application was. From a recruitment and onboarding perspective, we are so much more efficient, allowing more time for candidate engagement.

Theresa Mazzaro, Recruitment Manager, Fairfax Radiology Centers

For Theresa, that time savings matters. With less manual work, her team can spend more time communicating with candidates, guiding hiring managers, and creating the kind of experience that reflects the community Fairfax Radiology Centers serves.