Hiring Top-Notch Dental Staff with JazzHR

Located in more than 10 states with 180 locations, Comfort Dental has provided high-quality dental services, from braces to teeth cleaning to cavity care, for more than 40 years. The franchisee model supports dental grads and established professionals achieve a greater work-life balance and offers a turn-key system to support dentists each step of the way.

The Columbus Comfort Dental team is part of the nationwide Comfort Dental chain of offices that offer a variety of high-quality dental services to patients. Consisting of three dentists in their office, the Columbus, Ohio location needed to find and hire a team of dental assistants and employees to help manage the office and assist in dental procedures.

After opening the practice and working to find and hire staff on their own, the Columbus Comfort Dental team decided to find a partner with the best recruiting technology and strategies in the industry for growing businesses. The team needed to hire fast and also have an easy platform that was seamless to use and could streamline their hiring efforts, so recruiting did not take priority over treating patients. Columbus Comfort Dental sought a pool of qualified candidates, so they could select highly qualified professionals in the areas they needed most.

The Columbus Comfort Dental team needed a partner that could help them quickly hire using an intuitive platform and seamlessly integrate with their existing technology. Their method of sourcing, interviewing, and hiring without a recruiting team wasn’t working for the busy dentists. The dental office was especially struggling with finding qualified candidates for open positions that required special experience or certification.

Manually sourcing and screening candidates took way too long and wasn’t producing the right hires for the roles. With limited time, the Columbus Comfort Dental office decided to find a partner with the technology to help build a strong employer brand and hire qualified employees. The corporate Comfort Dental office recommended JazzHR as a partner with an easy-to-use hiring platform at an affordable rate. The Columbus office jumped on the opportunity.

Partnering with JazzHR has helped the Columbus Comfort Dental team to improve the recruiting process, save time and money on hiring, and find better candidates than ever before. JazzHR also saved the dental office money by taking advantage of the Comfort Dental group rate that JazzHR offers all Comfort Dental franchisees.

The text messaging feature within JazzHR has allowed the team to contact candidates in real-time and with ease, enabling the dentist office to stay ahead of other competitors. The dental team now has a higher quality of candidate slate to choose from, so they can be selective about who is hired. As a result, the Columbus Comfort Dental team hired all the assistants and office managers needed to be fully staffed and serve patients more effectively.

The Columbus Comfort Dental team saw improvement in these key recruiting areas: Reduced time-to-hire; larger talent pools with a wider diversity of candidates; better qualified candidates for specialty roles; strong employer brand to win top talent and stay competitive.

Looking to the future, the Columbus Comfort Dental team will seek to hire several more employees as the office continues to grow, and will leverage JazzHR to find and hire top dental professionals fast. In the meantime, the office saves money by hibernating the account until the team is ready to hire within a few months — and that’s money that can be used elsewhere until hiring ramps up again in the near-term.

Since using JazzHR, the Comfort Dental team has seen an improvement in the quality of candidates sourced as well as in key recruiting metrics like time-to-hire. The knockout questions have been very beneficial to ensure that Columbus Comfort Dental team only reviews candidates that fit the role they are hiring for. In addition, resumes listed within JazzHR support the hiring process by keeping everything organized and centralized in one place.