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Are there termination fees?

There are no termination fees or other hidden costs.

Can I change my plan at any time?

Yes, you can upgrade your service at any time.

Do you offer discounts to non-profit organizations?

Yes, we offer a 10% discount. Contact our Solutions Consultants to learn more about this discount.

Does JazzHR have an app?

JazzHR is primarily accessed through your desktop or laptop computer but you can screen candidates and provide interview feedback from any mobile device.

How can I monitor my usage and avoid unexpected charges?

JazzHR provides tools to track your consumption directly within the platform. You can review your usage at any time under the billing or feature settings tabs. Additionally, we recommend setting alerts or limits (if available) to help manage costs effectively.

How do I get traffic to my job openings?

We integrate with over a dozen free job boards. But if you want to increase visibility for your jobs, you can also post to premium job boards all from the same, easy-to-use interface.

How do I transition from other recruiting software to JazzHR?

We will migrate your data from your current ATS into JazzHR for free. With successful migrations from major applicant tracking systems, our team works with you to ensure that the transition is as seamless as possible.

How does an applicant tracking system aid an HR manager?

An applicant tracking system helps HR managers to save time and money by simplifying their hiring process. In just a few clicks, a recruitment tracking system gets your open roles in front of a diverse set of job seekers, automates candidate screening, empowers HR to analyze recruiting performance, and more. By automating more of the recruitment process, HR managers can focus on more strategic, interpersonal activities.

How many seats come with a JazzHR subscription?

Unlimited. When you subscribe to JazzHR recruiting software you get an unlimited number of users.

How often will I be billed?

Our applicant tracking system pricing is flexible. We will do month-to-month contracts but additional savings can be had by signing up for a yearly contract. We also have multi-year contract options, which allow you to lock in your price for an extended period.

Is there a per posting job cost?

No, there is no additional cost on our Plus or Pro plans. *

What does "consumption-based pricing" mean for JazzHR features?

Consumption-based pricing means that certain add-on features or functionalities within JazzHR are billed based on how much you use them. For example, features like text messaging or email sends may incur additional charges depending on the volume of usage.

What happens if my usage exceeds the included limits of my plan?

If you exceed the usage limits included in your plan, additional charges will be added to your bill based on the published rates for the respective feature. You’ll be notified if your usage approaches these limits to help you plan accordingly.

What is an applicant tracking system?

An applicant tracking system (ATS) is software that helps businesses manage and automate their hiring process. An ATS provides a centralized platform for posting jobs, sourcing candidates, tracking job applicants, and extending electronic offer letters. Compared to manual recruitment methods, ATS recruitment results in a more straightforward, faster, and more cost-effective hiring process.

What job boards does JazzHR integrate with?

JazzHR allows you to post jobs online through both free and premium job boards. A full list can be found below.

What languages are supported?

English

What level of support do you offer?

We have a variety of support options available to our customers. Support can be found via FAQs, phone & email support, and video tutorials. We also help every new customer get up and running as fast as possible by coordinating a series of onboarding events to help speed up your learning of the tool and address any initial questions you may have.

What onboarding services does JazzHR provide?

Set-up is easy and you can be up and running in a few days. You’ll be guided through getting your JazzHR account up and running through video tutorials and consultative calls with our Customer Success team to make sure you’re making the most of your new ATS.

What other HR technologies do you integrate with?

JazzHR integrates with many leading HR technologies. Learn more.

Who are typical JazzHR users?

The JazzHR ATS can be used throughout your organization. HR departments are the main users as they are responsible for the majority of the recruiting process. But other team members are often given limited-privilege roles in the system to improve the interview management and feedback process.

Why should I switch to JazzHR when email and spreadsheets are free?

JazzHR saves time and money. Our ATS is a centralized location where you can store all important job and candidate information. You can automate time consuming and redundant tasks and easily review recruiting tactics that may or may not be working. It integrates with other HRIS tools you may be relying on and improves the job efficiency of you and your department.

Why should my business use an ATS?

Businesses can use applicant tracking software to track and filter job applications efficiently. An ATS provides a central location to collect and store applications versus traditional, disjointed recruiting methods that result in siloed data across multiple platforms. A recruitment tracking system also provides one central location to collect and store applications versus traditional, disjointed recruiting methods, resulting in siloing data across multiple sites.

See JazzHR in action

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