Frequently Asked Questions

You're in the right place to find answers to your most important questions about the JazzHR applicant tracking system.

 

How many seats come with a JazzHR subscription?

Unlimited.  When you subscribe to JazzHR recruiting software you get an unlimited number of seats, open jobs, and candidates.

Is there a per posting job cost?

No.  The only additional costs you will incur will come from posting on premium job boards, there are no additional costs for posting jobs within the system.

What onboarding services does JazzHR provide?

Set-up is easy and you can be up and running in a few days. You'll be guided through getting your JazzHR account up and running through video tutorials and consultative calls with our Customer Success team to make sure you're making the most of your new ATS.

Does JazzHR have an app?

JazzHR is primarily accessed through your desktop or laptop computer but you can screen candidates and provide interview feedback from any mobile device.

What job boards does JazzHR integrate with?

JazzHR allows you to post jobs online through both free and premium job boards.  A full list can be found below.

JazzHR Job Board Integrations

What pricing plans do you offer?

Our applicant tracking system pricing is flexible.  We will do month-to-month contracts but additional savings can be had by signing up for a yearly contract.  We also have multi-year contract options which will allow you to lock in your price for an extended period.

Who are typical JazzHR users?

The JazzHR ATS can be used throughout your organization.  HR departments are the main users as they are responsible for the majority of the recruiting process.  But other team members are often given limited-privilege roles in the system to improve the interview management and feedback process.

What languages are supported?

English

What other HR technologies do you integrate with?

You can view the full list here:  JazzHR Integrations

What level of support do you offer?

We have a variety of support options available to our customers.  Support can be found via FAQs, phone & email support, video tutorials and JazzCROWD.  We also help every new customer get up and running as fast as possible by coordinating a series of onboarding events to help speed up your learning of the tool and address any initial questions you may have.

Why should I switch to JazzHR when email is free and I’ve got my spreadsheets just how I like them?

JazzHR saves time and money.  Our ATS is a centralized location where you can store all important job and candidate information.  You can automate time consuming and redundant tasks and easily review recruiting tactics that may or may not be working.  It integrates with other HRIS tools you may be relying on and improves the job efficiency of you and your department.

Can I change my plan at any time?

Yes, you can upgrade your service at any time.

How do I get traffic to my job openings?

We have integrated with over a dozen free job boards, but if you want to increase visibility for your job you can post to premium job boards as well, all from the same, easy to use interface.

Are there termination fees?

There are no termination fees or other hidden costs.

Do you offer discounts to non-profit organizations?

Yes, we offer a 20% discount.  Contact our Solutions Consultants to learn more about how to take advantage of this discount.

How do I transition from other recruiting software to JazzHR?

We will migrate all your data from your current ATS into JazzHR completely free.  We have successfully migrated customers from all other major applicant tracking systems and we will work with you to ensure that the transition is as seamless as possible.