THE CLIENT

About Rumble Boxing

With 49 locations in 24 states and growing, Rumble Boxing brings good vibes and lots of energy to full-body, boxing-inspired group-fitness classes.

 

THE CHALLENGE

Streamlining Complex Hiring Processes

Rumble Boxing is a boutique fitness franchise that combines the “sweet science” of boxing with the transformative power of strength training. The company’s business model relies on having dependable staff within each franchised studio to execute this distinctive fitness program successfully. Consequently, efficient recruitment and onboarding of trainers are critical to the success of each studio.

As the franchisor, Rumble Boxing provides recruiting and hiring support to more than 24 active franchisees, each of whom may interview upwards of 30 applicants during their hectic startup phase. To help franchisees find the best candidates in their markets, Rumble Boxing initially used an applicant tracking system (ATS) approved by its parent company, Xponential Fitness (NYSE: XPOF).

However, it soon became apparent that the franchisor’s vendor could not meet its specific needs in two significant ways: technology and flexibility.

“Our franchisees have a very complex recruitment and hiring process, and as our brand started to take on franchise partners across the country, we realized that the existing ATS vendor we were working with couldn’t support our franchisees in the way we needed,” said Vince Pacleb, Rumble Boxing’s Vice President of Sales and Operations. “Specifically, the vendor’s technology was incompatible with the workflow our franchisees needed to manage their pipeline of thousands of trainer candidates.”

This situation caused Vince to seek an alternative solution within Xponential Fitness’s network of approved vendors. He hoped to find an ATS that would be easily customizable and capable of scaling to accommodate the increasing number of franchisees. Additionally, because Rumble Boxing required candidates to submit an audition video, Vince wanted the ability to add automated emails that included a sample video with instructions explaining the interview process.

That search led him to JazzHR.

THE SOLUTION

Recruiting Process Optimization

JazzHR is an ATS that scales to find and hire the right talent. With JazzHR, recruiters enjoy an effortlessly streamlined recruiting solution that supports candidate sourcing, interviewing, compliance, and reporting.

Because Vince’s team supports franchisees as they ramp up operations and navigate a complex hiring process with many moving parts, he started recommending the franchisees utilize JazzHR. To simplify the process for each franchisee, Vince created templates for job descriptions and workflows that can be modified for each market and studio.

“The JazzHR team is a critical part of our business structure and is heavily involved in our processes,” said Vince. “They play a dominant role on the education and experience side of staffing trainers delivering the product inside the studios.”

Each new Rumble Boxing franchisee is eligible to receive onboarding services directly from the JazzHR team. The team ensures the franchisees’ JazzHR account is equipped with the approved workflows, automation, questionnaires, task creations, and templates that Vince creates. The team also provides franchisees with training resources to make sure they are set up for success.

Now that JazzHR is an integral part of Rumble Boxing’s operations, franchisees enjoy a much smoother hiring experience.

“Our number one priority is to support our franchisees with their applicant flow. And I believe the easy-to-use JazzHR solution does an excellent job helping us do that,” said Vince.

THE RESULTS

Growth Supported by a Scalable Platform